You cannot wing your way into a job at a top strategy consulting firm.
Consultants essentially solve business problems for clients. In a case interview, you will be asked to solve a business problem for a hypothetical client in between 25-45 minutes. These cases tend to be based on interviewers’ real case experiences. There is generally no right or wrong final answer; the interview is testing your core casing skills. These skills are structured thinking, good communication, fast and accurate mental maths, business acumen and creativity.
Example Case
A fast-food chain based in the US has been unprofitable in the last 2 years. The CEO has asked your consulting company to figure out why this is the case and come up with ideas to increase profits. You will begin by asking some clarifying questions e.g. by how much would the CEO like to increase profits and by when. You will then create a framework that helps you tackle this problem. This framework should indicate structured thinking and creativity. For example, here, you may break this problem down into two main buckets - revenues and costs. Within the revenues bucket, you may choose to split revenues by products, and compare the revenues of your client to its competitors. On the costs side, you may split this down into fixed and variable costs, and specify each of the costs that a fast-food chain specifically may face. You would then suggest some sort of hypothesis for where you want to start e.g. ‘I think that a decrease in revenue may be the driver of this fall in profitability. Do we have any information on our client’s revenues over the last 3 years alongside its competitors’ revenues?’ A consultant cannot research and analyse every potential relevant factor. They charge by the hour and that would be very expensive. You must learn to prioritise and use the 80-20 principle. The interviewer is likely to give you some data at this point or point you towards a different part of your framework if they think that another area is worth beginning with. With data, your interviewer is testing three things: your ability to perform mental maths and your business acumen tested through your ability to draw key insights. After this, you may have reached a sufficient hypothesis for why the business is unprofitable, or you may require more information. If so, ask for it. You may then brainstorm ways in which the firm could boost profits over the next 3 years, addressing the 2nd part of the prompt. Here you should try and structure your brainstorming, think creatively, and communicate your ideas well. Finally, you are likely to have to present a recommendation for the client. Here you should summarise your findings and communicate in a top-down manner.
Once your CV is great and you’ve smashed whatever tests the company has thrown at you, your achievements and background no longer matter (outside of fit interviews); all that is important is how well you case.
Here are some very important pointers I picked up on: